Privacy Policy

At Bongofey Marketplace, we are committed to protecting your personal information and using it responsibly to provide secure marketplace services.

1. Information We Collect

• Account Data: Name, email, phone, password hash, and role profile details.
• Transaction Data: Orders, withdrawals, subscriptions, and payment status records.
• Content Data: Products, articles, stories, uploads, and moderation history.
• Communication Data: Contact requests, platform announcements, SMS and email notification logs.

2. How We Use Information

• To create and manage user accounts and dashboard access.
• To process purchases, subscriptions, withdrawals, and payouts.
• To send important service messages such as payment and account updates.
• To protect the platform against fraud, abuse, and policy violations.

3. Sharing of Data

We do not sell your personal data. We share data only with necessary service providers (such as payment or messaging gateways), and only for platform operations.

4. Data Security

We use access controls, server-side validation, and operational safeguards to protect data. While no system is perfect, we continuously improve platform security.

5. Data Retention

We retain records as needed for legal compliance, transaction history, fraud prevention, and support continuity. You may request account closure through support.

6. Your Rights

You can request profile updates, correction of inaccurate personal data, and support assistance for account-related privacy concerns.

7. Policy Updates

We may update this policy periodically. Changes become effective once posted on this page with an updated date.

Privacy questions? Contact us via Contact Us.